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Ordering Intent You can choose from: 1. Order directly 2. Order directly with an official quotation for reference 3. Do not order, only need a quotation for further consideration Your selection will define how we process your order. Please pick the appropriate option when you reach the placing order page.
About Delivery 【Delivery Fee】 Please be advised that we provide free shipping to the Hong Kong urban area for orders exceeding HKD 500. If your order total is below HKD 500, a handling fee of HKD 250 will be added. Please take note of the following details regarding the delivery: 1. An additional handling fee may apply for deliveries involving stairs. 2. An additional handling fee may apply for deliveries to residential areas. 3. The Hong Kong urban area includes Hong Kong Island, Kowloon, and New Territories. However, it does not include remote areas and the islands district. 4. If your delivery address falls within the above 1-3 situation, we will contact you to discuss further arrangements, which may involve additional fees. * Remote areas (Cyberport, Shek O, Stanley, Deep Water Bay, Repulse Bay, Mid-Levels, Siu Ho Wan, Ap Lei Chau, Sai Kung, Chek Lap Kok (including the airport), Tseung Kwan O Industrial Estate, Man Kam Road, Tung Chung and Discovery Bay, etc.) **Please contact us by email at info@labware.com.hk if you wish to delivery to other countries. --- 【Lead Time】 We source high-quality laboratory supply brands from around the globe and expertly handle various shipping issues for you, including customs and licensing. We strive to deliver your orders in a timely and efficient manner. Please find our estimated shipping times below: - Consumables: 0-4 weeks - Equipment, Instruments, and Furniture: 4 weeks or more - Chemicals & Reagents: 3-4 weeks * Note: Unless otherwise specified, express shipping is not available for our products. For urgent orders, please contact us directly through our website or email(info@labware.com.hk) to confirm the delivery time. Our staff may also recommend products that can meet your delivery requirements.
No Immediate Payment Is Required No credit card or immediate payment is needed when placing an order on E-shop. Whether you are a first-time or returning client, you can rest assured that our Labware E-shop will provide you with the most convenient shopping experience. Simply select the desired products in the E-shop, provide the shipping details, and complete the order. Upon receiving your order, our customer service team will send you a confirmation email/prepayment request. In general, our payment options include prepayment or net 30 days after delivery, and we accept bank transfer or FPS as payment methods.
